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The turnaround time for custom trophies varies depending on complexity, quantity, and current workload. Standard custom orders typically take 2-3 weeks from design approval to delivery. Rush options are available for an additional fee.

Yes, we offer progressive discount tiers based on order quantity. For orders of 10+ items, you'll receive 10% off. For 25+ items, you'll receive 15% off. For 50+ items, you'll receive 20% off. Contact us for custom quotes on very large orders.

Absolutely! We can provide physical samples of our standard trophies or digital mockups of custom designs. Sample fees may apply but are credited toward your final order upon purchase.

We accept all major credit cards, PayPal, bank transfers, and purchase orders from approved organizations. For custom orders, we typically require a 50% deposit to begin production with the balance due before shipping.